We have been blessed to experience tremendous growth over the years, and with that comes a need to remind everyone of our studio policy. These are intended to protect your time as well as the time of our instructors in an effort to keep the studio running smoothly.
From time to time, Crystal has a need to reschedule an individual’s lesson due to illness or a scheduling conflict. When this happens, we work very hard to give everyone notice in plenty of time. We also always provide make-up lessons when these events occur, or we discount your next month’s tuition. Please understand that these are the only circumstances in which your tuition will be discounted.
If you choose to reserve a month of lessons, your tuition covers a 4 week month. If a month has a fifth week, it is included in your same monthly tuition. In other words, you receive 4 free lessons per year. This benefits the student so that when Crystal takes a rare Holiday and/or vacation, you will already have your lesson built in to the yearly schedule.
Monthly tuition is due at the 1st lesson of each month. As of Jan. 1, 2016, there will be a $25.00 late fee added to any tuition received after the 15th of the month.
If you know you will not be able to attend your next lesson, and you would still like to have a lesson that week, we will be glad to reschedule a lesson time for you. However, this can only happen if you give at least 24 hours notice before your scheduled lesson time. If you miss a lesson because of sickness or any other reason and call the day of,…get well, but please understand that due to time and the fact that we now have so many students, these lessons will not be made up.
It has become necessary for many of you to have a need for extra lessons due to your special circumstances. We think this is wonderful. However, because of the number of you needing them, and the shortage of available time slots, it has become necessary for us to charge for that extra time. The cost for this extra time will be quoted by Crystal on an individual basis, according to each student’s need.
If you do not show up for a scheduled lesson and fail to call, expect a follow-up call from us to check on you. If you do not show up or call for the next lesson, you will be considered “dropped” and we will open up the time slot.
Be reminded once again that the only way tuition will be discounted is if Crystal cancels your lesson and it cannot be made-up.